Resolved
The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Monitoring
We have identified the root cause of the issue affecting ADA and released a fix. Processing has resumed, and we expect to fully catch up on delayed transactions within approximately 2-3 hours. Until then, ADA screening results and webhook deliveries may still be delayed. No data has been lost; all transactions are safely queued and will be processed in order.
We are monitoring the recovery closely and will provide another update once processing has fully caught up.
Investigating
We are currently investigating an issue affecting ada. Our engineering team is identifying the root cause.